Help Centre

How Do I Create an Account?

Follow these steps to sign up for RentAdmin:

• Visit RentAdmin’s signup page.
• Enter your required details, and click Sign Up.
• Log in to your new account and start exploring.

How Do I Add My Properties and Units?

To set up your properties:

• Go to the Properties section and click Add Property.
• Fill in property details such as address, type, and description.
• For HMOs or shared properties, choose Multiple units type and enter the number of units.
• Choose the property owner from the list.
• Click Save to add your property.

Can I add HMOs?

Yes, RentAdmin fully supports the management of Houses in Multiple Occupation (HMOs). You can easily add HMOs to your portfolio and manage their unique requirements. Here's how:

• Go to the Properties section and click Add Property.
• Fill in property details such as address, type, and description.
• For HMOs or shared properties, choose Multiple units type and enter the number of units.
• Choose the property owner from the list.

For each HMO property, you can:

• Set up individual Units and assign tenants.
• Track Unit-specific details such as:
  • Rent amounts
  • Tenancy agreements
  • Maintenance tasks
• Monitor and manage maintenance tasks for the entire property.
• Generate detailed reports for:
  • Each Unit
  • The whole property

This provides a clear overview of your HMO's performance, occupancy, and upkeep.

How Can I Add Tenants?

Adding tenants is easy:

• Navigate to the Tenants section.
• Click Add Tenant and enter their details (name, contact info).

How Do I Set Up Rent Tracking?

Setting up rent tracking in RentAdmin is simple and efficient. Follow these steps to get started:

1. Add a Property or Unit
   
   Navigate to the Properties section and click Add Property. If the property is an HMO, add individual Units for rent tracking.
2. Enter Rental Details
   
   For each Unit or property, input key rental details, including:
   • Rent amount
   • Payment frequency (e.g., monthly, weekly)
   • Payment due dates
3. Assign Tenants by Creating a Tenancy
   
   Link tenants to their respective Units or properties by creating a tenancy. You can also specify start and end dates for their tenancy agreements.
4. Track Payments
   
   Use the Rent Tracking feature to log payments, mark them as paid or overdue, and monitor outstanding balances.
5. Generate Reports
   
   Create detailed rent reports to get a summary of payments, overdue amounts, and trends for each Unit or across your entire portfolio.

RentAdmin makes it easy to stay on top of your rental income and ensure your cash flow is consistent.

What Is the Dashboard and How Do I Use It?

The Dashboard in RentAdmin is your central hub for managing your rental portfolio. It provides a clear, real-time overview of key information and tasks, helping you stay organized and efficient.

Key Features of the Dashboard

• Portfolio Summary: View a snapshot of your properties, Units, and tenants, including occupancy rates and rental income.
• Payment Tracking: Quickly see upcoming rent due dates, overdue payments, and recent transactions.
• Maintenance Overview: Monitor open maintenance requests and track their status.
• Compliance Alerts: Stay up-to-date with reminders for expiring certifications and other legal requirements.
• Task List: Manage your to-do items and keep track of important deadlines.

How to Use the Dashboard

1. Navigate to the Dashboard
   After logging in, the Dashboard is the first screen you’ll see. You can return to it anytime by clicking Dashboard in the main menu.
2. Customize Your View
   Use filters and sorting options to display the information most relevant to you, such as specific properties or overdue tasks.
3. Take Action
   Click on items such as overdue payments, maintenance requests, or expiring certifications to address them directly.
4. Stay Updated
   Regularly check your Dashboard to ensure you're on top of your portfolio’s performance and any time-sensitive tasks.

Where Can I Find More Help?

If you need additional assistance or have questions about using RentAdmin, we have several resources to support you:

1. Help Center
   Visit our Help Center for a wide range of articles and step-by-step guides covering everything from property management to rent tracking. You can find answers to frequently asked questions (FAQs) and detailed tutorials.
2. Video Tutorials
   Explore our library of Video Tutorials for visual walkthroughs on how to use various features of RentAdmin. These videos cover topics such as adding properties, setting up rent tracking, and generating reports.
3. Contact Support
   If you need further assistance, you can always Contact Support. Our team is available via email or chat to help resolve any issues or answer specific questions you may have.

We’re here to ensure that you get the most out of RentAdmin, so don’t hesitate to reach out for more help!